Scale support without scaling headcount
Support volume grows faster than teams can hire. Padiso agents resolve the routine and escalate the rest, with humans approving sensitive actions.
You know exactly where the day goes
- 1Volume grows faster than the team can hire
- 2Routine tickets crowd out the ones that need a human
- 3Sensitive actions need oversight you cannot scale by hand
Time bleeds away
Skilled people spend their day on repetitive operations instead of the work only they can do.
Coverage has gaps
Work stops when the team logs off. Nights, weekends, and spikes go uncovered.
Handoffs cause errors
Every manual copy between systems is a chance to introduce a costly mistake.
The numbers behind agentic operations
You don't have to take our word for it. Here's what the analysts and operators are reporting right now.
$60M
saved by Klarna’s AI assistant, handling the workload of 853 employees by Q3 2025.
30d → 3d
specialty-medication prior-authorization, cut with agentic AI at a US infusion provider.
30%
operational cost savings reported by insurers automating claims, policy and support with AI agents.
Most teams reach payback within a quarter or two of going live.
Padiso estimate, based on typical customer support back-office workloads: hours saved on repetitive work, fewer errors, and coverage that no longer needs extra headcount. Your mileage depends on volume and the processes you automate first.
It already works at this scale
Not a demo. A team in the same kind of work, with results they published.
Klarna
Customer service
By Q3 2025, Klarna’s AI assistant was doing the workload of around 853 employees and driving an estimated $60M in savings, while keeping resolution times a fraction of human handling.
$60M
estimated savings
853
employees’ worth of work
2/3
of support chats
The strongest results come from scoped use cases with connected data and clear KPIs, and from keeping humans in the loop on the hard cases. That is exactly the model Padiso is built around.
Your customer support agent team
A coordinated team of specialist agents, each connected to your tools, all working toward one goal.
Triage agent
workingClassifies and routes every incoming ticket instantly.
Resolution agent
workingAnswers common issues and processes routine requests.
Escalation agent
workingHands off hard cases with full context attached.
What the team ships
How Padiso works in customer support
- 1
Spot the busywork
Start with the repetitive customer support work that drains your team.
- 2
Hire your agent team
Specialists like Triage agent and Resolution agent.
- 3
Connect your systems
Agents reach your existing tools and records through MCP.
- 4
Approve & run
You approve the calls that matter. Agents handle the rest, 24/7.
90%
of routine tickets handled
Other industries
Healthcare
Run healthcare operations with an agent team
Hospitality
Delight guests with always-on agent teams
Private Equity
Standardize operations across your portfolio
Financial Services
Automate finance operations with guardrails
E-commerce
Run your store with a team of agents
Legal
A legal ops team that never sleeps
Run your business on agents.
Start free, or talk to us about putting an agent workforce to work across your operations.