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Azure reference architecture

Shipment tracking and ETAs

A Azure reference architecture for shipment tracking and etas in Logistics. Triggered by shipment milestone or exception event, Padiso orchestrates 3 specialist agents on Azure AI Foundry, reaching transportation management system (tms) and your tools through the Model Context Protocol, with budgets, approvals and an audit trail throughout.

AzureRuntime: Azure AI Foundry

Trigger

Shipment milestone or exception event

Logistics

Orchestration

Padiso

Padiso Orchestrator

goals · tasks · heartbeat

Governance

budgets · approvals · audit

Runtime & agents

Agent runtime

Azure AI Foundry

Tracking agent

agent

Exception agent

agent

Comms agent

agent

Integrations · MCP

MCP gateway

salesforce
airtable
slack
zapier

Your systems

Transportation Management System (TMS)

Carrier / EDI feeds

Order management

How the data flows

Trigger: Shipment milestone or exception event

  1. 1

    Tracking agent ingests carrier events and detects delays or shortages

  2. 2

    It correlates against the order and SLA

  3. 3

    Exception agent proposes a reroute or recovery action

  4. 4

    High-impact changes escalate to the ops desk

Agent team

  • Tracking agent
  • Exception agent
  • Comms agent

Integrations

salesforce
airtable
slack
zapier

Reached through the Model Context Protocol, scoped and governed.

Runtime & data

Azure AI Foundry

Transportation Management System (TMS)

Carrier / EDI feeds

Order management

Security & operational considerations

  • Idempotent event handling at scale
  • Approvals on cost-incurring reroutes
  • Audit trail per shipment

Azure deployment

Deployed in your Azure tenant on AI Foundry, with Entra ID scoping, Private Endpoints into your VNet, and Azure Monitor for audit and observability.

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